Eckoh is a global provider of secure payment products and customer service solutions
Results in line with expectations, with continued growth and strong US payments momentum
New broker appointment
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Eckoh is a leader in secure payment technology, specialising in assisting organisations that take payments securely when the payment card is not present, for example over the phone, web or mobile. Each year we process over £800 million in card payments for clients in accordance with Payment Card Industry Data Security Standards (PCI DSS). As a PCI DSS Level One Compliant Service Provider, more organisations every year trust Eckoh to protect their contact centre and customers from payment card fraud and breaches.
In addition to our payments products we have a portfolio of customer service solutions that target organisations with contact centres. These services enable organisations to manage their customer communications more efficiently and securely. Our multi-channel products give customers the ability to make enquiries, get information or make transactions over the phone, web or mobile without needing to interact with a contact centre agent or advisor. This significantly reduces operational costs, streamlines contact centre processes and reduces inbound call queues.
The main new strategy for this year is our establishment and acceleration of growth in the largest payments market in the world, the US. We believe that the opportunity for deploying our payment products has strengthened further as a result of recent adverse publicity in the market relating to data breaches. This has now fuelled a re-evaluation of card and data security processes that has coincided with us establishing a market presence, which leads us to believe that significant sales growth can be delivered over time.
Eckoh plc regularly holds meetings with its major institutional investors where general presentations are given covering the interim and preliminary results. All Directors have access to the Company's nominated advisers who give feedback from shareholders and receive copies of broker update documents.
In addition to regular financial reporting, significant matters relating to the trading or development of the business are disseminated to the market by way of Stock Exchange announcements. Eckoh plc is listed on the Alternative Investment Market ("AIM") under the ticker symbol "ECK". Eckoh is not listed on any other exchange or trading platforms. The RNS announcements released by the Company to the Stock Exchange are provided.
Eckoh is subject to the UK City Code on Takeovers and Mergers. As an AIM listed company Eckoh is not required to comply with the principles and provisions of the UK Corporate Governance Code published by the Financial Reporting Council in September 2012, however the Board of Eckoh is committed to the principles of good corporate governance and follows, so far as is practicable and appropriate in view of the Enlarged Group's size, stage of development and the nature of the Company the provisions of the UK Corporate Governance Code and complies with the provisions of the QCA Guidelines.
The Directors are aware that some Shareholders have been contacted by so called "brokers" from overseas, usually from the USA, offering very high prices for their shares in the Company. These offers are a form of Boiler Room scams as discussed in the release Boiler Room Scams from the Financial Services Authority (FSA).
We would advise Shareholders not to engage in discussions with these "brokers" and to report any such activity to the FSA by completing the online form available on the FSA website.